ALL REFUNDS and EXCHANGES must be returned to us in new, unworn, unwashed condition - postmarked within SEVEN days of confirmed delivery.
Fresh Frog Tees does not accept returns or exchanges for personalized tshirts. All sales are final.
If the product is damaged or there is a quality issue with your order, please contact us immediately.
**We DO NOT offer any refunds for items being wrong size. Please check our size chart before ordering** Size chart is available under each listing
Please be sure to include a note with your name, address, username, reason you're returning the shirt, and what you'd like in exchange.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.